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Shipping and Returns

Please note any personalised orders can take from 3-10 days to make before we can ship as we handmake all of our accessories to order. 

We are currently only shipping our products within NZ+AUS , this may change when demand grows. Please get in touch if you are out side of this and i can let you know how much postage would be to your counrty.

Please ensure you type the correct address, if a package gets sent back to us due to incorrect address additional postage fees will apply.

From time to time shipping can be delayed due to courier time frames. Once it has left our warehouse we can't be responsible for delivery times. We will however try our best to communicate these to you if we can at the time. 


RETURN & EXCHANGE POLICY 

If you have received a product from us and you are unhappy with it we will do our best to find a solution given you have contacted us within three days of receiving the item. As most of our products are made to order we do not refund for change of mind, so please ensure you have your order correct before finalising your purchase.

Please do send us an email if you are still unhappy and we will try our best to ensure you are 100% satisfied. Kikiandco.nz@gmail.com