Frequently Asked Questions



We aim to have your orders shipped within 5 days of purchase. Your order will be shipped with Post Haste NZ, tracking details will be automatically emailed to you once your order has been picked up from us.


We ship worldwide! We ship our international orders with NZ POST. 

Timeframes vary from country to country, but can be up to 10-30 days. tracking details will be sent via email once dispatched.

Please be aware there may be courier delays outside of out control due to Covid-19, Black Friday and Christmas time.

Please ensure you type the correct address, if a package gets sent back to us due to incorrect address additional postage fees will apply.

From time to time shipping can be delayed due to courier time frames. Once it has left our warehouse we can't be responsible for delivery times. We will however try our best to communicate these to you if we can at the time. 



If you have received a product from us and you are unhappy with it we will do our best to find a solution given you have contacted us within three days of receiving the item. As most of our products are made to order we do not refund for change of mind, so please ensure you have your order correct before finalising your purchase.

Please do send us an email if you are still unhappy and we will try our best to ensure you are 100% satisfied. 


Wholesale Information,

We stock over 30 stores throughout NZ, AUS and USA! 

As well as supplying retail stores with our key chains to sell we can also make key chains designed just for your business.

They can be branded with your logo so it is a great way to promote your business. 

They are amazing for gift boxes, goodie bags, holiday home companies,  gyms, real estate, car dealerships, and many more.

Enquire below or email Leila at



Keychains, Lanyards and bookmarks are available to be personalised.

Please see product discription for instructions.

For your inspiration, here are some frequently ordered phrases.

  • Your name
  • Your nickname, phone number or 'sarahs keys'
  • You've got this.
  • But first, coffee.
  • But first, wine.
  • you go girl.
  • #girlboss
  • teach, love, inspire
  • Hey, beautiful.
  • Drive safe
  • late but cute
  • Good vibes
  • Where are my f** keys?
  • make it happen
  • Girl power
  • Be you
  • Be kind
  • goddess
  • you do you
  • you are so loved
  • probably getting coffee
  • chasing that dream
  • manifest it
  • fucking fabulous
  • you got this.
  • you are enough
  • small business owner
  • small biz babe
  • actully i can
  • but first, kindness.
  • plant lady
  • dom mum
  • boss babe
  • boss mama
  • dream big
  • i can & i will
  • breathe
  • wild heart
  • best mum ever
  • best dad ever

Hearts and other small symbols can be added to your words, just leave instructions in brackets in the personalisation box when ordering.

Please be careful with spelling and write it exactly as you want it printed on your keychain including capital letters ect.

We use copy and paste and do not check spelling or grammer as often miss spelling is a personal or 'in' joke.



At Kiki & Co we are all about making accessories that are practical but also really cute!

Each item is handmade just for you with care and attention to detail. We think they make the perfect thoughtful gift!

Kiki & Co is a small handmade business, We make everything from our home studio in Nelson NZ.

The business was born in lockdown 2020 after our previous food cart business was halted due to covid 19. 2 years later and we couldn't think of doing anything else!

As the business continues to grows we aim to keep bringing out new designs and products that we know you are going to love!



Need more help?

Hello! I'm Leila, owner of Kiki & Co.

I love to connect with my customers so If you need any help with your order or any other enquires please don't hesitate to get in touch.

Contact Me